FAQS
Frequently Asked Question

GENERAL INFO
FREQUENTLY ASKED QUESTIONS
Do I have to be vaccinated to attend?
Is The Dinah expensive?
Considering the level of event production, which is unparalleled in our community, we think it’s a great deal, especially if you purchase the Festival Pass. If you purchase a Festival Pass early on, the cost of each individual event is considerably less than if you purchased it at the door. Many events are free with the purchase of the early bird Festival Pass. If you attend only three main events you’ve paid for the cost of the entire pass which includes seven events, so in effect all other events are free. We encourage early sales so that you may purchase the event at the best possible price. We will remind you of this repeatedly, so get on our mailing list! We do our best to keep our prices down without skimping on production and talent. We also sell individual event tickets so that if you are on a budget you can still come for the day or a single event.
Who comes to The Dinah? Is it just for cis women?
I heard this is just a wild party. Is that true?
What’s the age average? Can my mom come too?
Where is The Dinah?
How old do I have to be to attend?
If my girlfriend is turning 21 at the Dinah, can she come?
Do you produce other Dinah events?
Is The Dinah a golf tournament?
Can I go to the Dinah alone? How easy is it to meet people?
Can my guy friends attend with me?
Are transgender folks welcome to attend?
TRAVEL ACCOMMODATIONS
Do you allow dogs?
Can I bring my kid & my nanny?
Do you sell out?
We sell out of some events. To avoid that, and to save money, purchase your tickets now by clicking our Dinah ticket link! Tickets are always less expensive in advance. Waiting until the event to purchase does not guarantee admittance but it does guarantee you will pay the highest price. We do make announcements when we are close to a sell-out, so join our fan page on Facebook and/Instagram add your email addy to our newsletter form to be the first to know!
Are there a lot of international womxn attending?
Where do I stay?
We recommend staying at any of the official hotels listed on our website. It’s the only way we can guarantee not only the best rate available, but you’ll have an excellent experience because you’ll be staying at a hotel that appreciates our group. We have input into the level of customer service you will experience. That said, if you want to be in the heart of the action, stay at a main hotel that is hosting lesbian pool parties in Palm Springs. If you want a somewhat quieter experience, stay at one of our overflow hotels. All of our hotels sell out, so please book early. However, there are penalties for canceling once you book, so please only book if you are sure you are going.
How early can I book my trip & reserve my hotel room?
Do you provide room shares? How would I connect with other Dinah attendees ahead of time to work out a roommate arrangement?
Are there group discounts?
If I have a special Hotel Honors rate, does it apply?
Do you give travel agents commission?
If all the hotels are sold out, what do I do?
FLIGHTS AND TRANSPORTATION
How do I get to The Dinah?
Do you pick up at the airport?
Are there shuttles services?
Do you supply airline tickets?
Where do I park if I am not staying at the host hotel?
PALM SPRINGS
What else can I do in Palm Springs while attending the Dinah?
Palm Springs offers a variety of amazing activities to do. We recommend you visit the Visit Gay Palm Springs website for a list of places to visit and things to do around the city.
Are there restaurants nearby?
EVENT TICKETS / PACKAGES / WRISTBANDS
When should I buy tickets?
Do you take credit cards?
What kind of package deal can I purchase? What does it give me access to?
Upon arrival where do I pick up my pass and check in?
I purchased tickets/passes through the Dinah website, will I get an email confirmation?
Do I need a copy of my email confirmation to pick up my tickets/passes?
Are food & drinks included in these packages?
My friend decided to come at the last minute; can she purchase tickets at the door?
I purchased in advance, but now I have an emergency and can’t go. Can I get a refund? If not, can I transfer my ticket to a friend?
Can I slide off my wristband and give it to a friend?
Will I be able to leave and return to the event?
If I accidentally damage my wristband, can I get a new one?
DURING THE DINAH
Do I need to show my ID to get into each event (Pool parties/Night parties)?
Is there a Lost & Found?
Is smoking allowed?
Where can I find an ATM machine to withdraw some cash?
Can I pass out flyers inside/outside the event?
Can I get food and drinks inside the event?
Can I bring my own drinks?
Are there accessible power plugs to recharge computers and cell phones?
Are the cabanas at the pool accessible on a first come first serve basis, or do you have to reserve them?
I want to buy a Dinah hat or t-shirt to show everyone I was here! Where do you sell it?
STAY CONNECTED AT THE DINAH
While at The Dinah, how do I find out about the activities for the day?
ADA ACCESSIBILITY
It is so not cool to fake or exaggerate a disability to gain access to disability accommodations. We are a small company with limited resources and need to utilize our resources to help those who legitimately require assistance.
ADA PARKING
Each venue has ADA parking. Please contact the hotel 30 days ahead of time to see if they can reserve you a space as ADA parking is limited.
Mobility Disabilities
We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting assisted mobility devices onsite.
Accessible Routes
The Venue is navigable for people with mobility disabilities. Please be advised that the venue’s terrain is partially grass. VIP areas are accessible. Guests will need to traverse throughout the festival grounds between stages independently or with the assistance of a companion as the festival does not provide transportation between stages.
PARKING
Our venues provide limited ADA parking. Please email the venue at least 30 days in advance to let them know you will need ADA parking so your spot can be reserved. Please write us at thedinah@gmail.com at least 30 days in advance if you have trouble reaching the hotel so we may help to reasonably accommodate you. To utilize ADA Parking, you must have:
Reasonable Accommodations Viewing Areas
Viewing areas for ADA attendees and their 1 companion are available at the main evening events Friday and Saturday at Margaritaville for those who may need to see above the crowd for our performances. If you have more than one companion, they will need to purchase a premium pass in order for them to view the performances with you. You must write us at thedinah@gmail.com a minimum of 30 days in advance to gain access to these areas.
RULES
Sign Interpreters
American Sign Language interpreters will be available for select performances upon request.
Requests for these services must be emailed to us at least 30 days prior to the event to allow for preparation. To submit a request, please write is us at thedinah@gmail.com.
The deadline receive ADA requests is July August 20th, 2023.
Concessions
All concessions are accessible and located throughout the venue. If assistance is required, please confer with a hotel and or Dinah staff member.
Medical
A designated medical site staffed by trained personnel are located at the pool parties and the main weekend night events to manage any medical issues. Check the Festival Maps for locations.
Medications
All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event.
Additional Service Requests
The Dinah will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures. We encourage you to make any such request as far in advance as possible, but a minimum of 30 days to enhance our ability to evaluate and fulfill the request.
In continually trying to make our festival more accessible, we encourage you to contact us at thedinah@gmail.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please reach out to us.
Please note that it may take up to three business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit any of our staff onsite to receive direct assistance.
Feedback
We welcome and encourage any feedback and suggestions from our attendees. Please email us at thedinah@gmail.com. We will do our best to help you have an unforgettable experience.
BE PART OF THE DINAH TEAM
How do I join the Dinah team?
We are looking for enthusiastic and motivated people like you to join our team! You must have music festival experience. We are specifically looking for an assistant Production Manager. Learn how to join the Team Dinah here.
I want to sell my goods at The Dinah! How do I become a vendor?
All vendors must be approved. The first step in the process is to complete this Dinah Vendor Application and email it to thedinah@gmail.com. Once approved, you will be sent instructions outlining how to make payment for the vendor spot.
Anything we missed? Fill out the contact form under Contact Us and let us know