The Dinah will now take place MAY 5-9 OR SEPTEMBER 15-19, 2021
It’s been a roller coaster of the past few months for all of us. Most importantly I hope you are well, healthy and safe. I’m committed to getting The Dinah through this global crisis and appreciate the growing number of you who plan to attend the 2021 Dinah to help us achieve that goal. We desperately need your support and appreciate it more than I could ever express.
As many of you know, this is the most challenging period ever for the Lesbian/Queer Women Entertainment industry, with many producers wondering if their festival/event will even make it through this crisis.
TRANSFERRING YOUR TICKET
If you plan to transfer to either the May/September 2021 dates, there is nothing you need to do. The ticket and hotel transfer will take place automatically.
We really, really need you to hang with us and transfer to the next Dinah you can attend. But we realise everyone can’t do that. We are issuing refunds as we sell tickets and so please contact me if you want to be added the resell list. We hope you do not choose this option but we will assist you warm heartedly if you do.
We will work with everyone to help make sure anyone who needs to sell their ticket is successful.
WE’VE LISTED YOUR TICKETS ON OUR SITE AND ARE SELLING YOUR TICKETS BEFORE OURS.
GIFT YOUR TICKET!
We have opened up the ability to change names in your Eventbrite account so that you can transfer your ticket directly to a friend, then change the name in your account so they will receive all further communication.
You have been so supportive of our efforts to coordinate and communicate the postponement and have sent encouraging and appreciative notes to us. Thank you. Your kindness will never be forgotten. I have no doubt that the community’s overall support of The Dinah will carry us through this challenging time. My staff and I look forward to producing a magical Dinah next year. Our artists may change, some venues may change, but The Dinah magic we create every year will be more powerful than ever as we get through this crisis together.
If you have any further questions, please email. I respond to them all.
Thank you for your understanding and patience.
You have a lot of questions, and we are going to answer them all here. If you do not find an answer you are looking for, please email us at email@example.com and we will add all relevant questions to this list.
WHAT IS THE WEATHER LIKE IN MAY AND SEPTEMBER?
It’s perfect! We choose the 1st weekend in May and the 3rd weekend in September because it’s officially the beginning and the last week of Summer so the weather is perfect. We wanted to avoid the 120 degree heat in August and the potential for flu season in October and we’re beyond thankful The Hilton shuffled some dates for us so we could offer you the best possible date available. The range is 93 to 103 degrees, perfect for a pool party.
ARE ALL THE PARTIES STAYING AT THE SAME VENUES?
We may actually turn the Hilton into one huge Party Planet. Imagine a property wide party takeover with four different music rooms, the outside pool area for this steaming hot deserts nights, the entire lobby, restaurant, meeting space so that we create our own Dinah Party Planet.
The Hilton and Palm Springs Convention Center have been home to the Pool Parties for over a decade. We also added Asia SF PS which is the most stunning new nightclub in Palm Springs.
Q: CAN I CANCEL, TRANSFER OR MODIFY MY HOTEL ROOM IF I AM BOOKED AT A DINAH OFFICIAL HOTEL – THE QUALITY INN, THE COURTYARD OR THE HILTON?
A: Yes, you can. Please be patient though as it will take a few days for Hotel staff to know there has a policy change and that you can cancel and postpone. If anyone is having a problem canceling their reservation, write me directly and I will personally intervene to make sure it happens. firstname.lastname@example.org.
These are the instructions the hotels have provided me:
FOR THE HILTON:
All existing reservations will be transferred to the new set of dates according to the days booked. For example, if your reservation was booked in April arriving Thursday and departing on Monday, your reservation will be moved to the new set of dates from that Thursday to Monday. In the unfortunate event the new dates do not work for you, please call the hotel directly at 760-320-6868 and dial 0 for the front desk or extension 436 for the Reservation Supervisor and the hotel will make the change. If you need to cancel completely, we will accommodate that for a short period off time. Call the hotel directly following the same instructions as before by August 21st and the hotel will cancel your reservation and issue a full refund. Please note, cancellations received after 8/21/20 will be non-refundable.
FOR THE QUALITY INN:
They have also transferred reservations but you can cancel them at anytime.
FOR THE COURTYARD:
They will be calling everyone and offering either a transfer or an opportunity to cancel.
I CAN MAKE THE NEW DATES! I’M STOKED! HOW DO I BOOK MY HOTEL ROOM?
If you do not have a reservation yet, the new room block will be available to book starting 7/22/20. We will be posting a new booking link on our website at that time for all new bookings.
I CAN MAKE THE SEPTEMBER DATES! HOW DO I ORDER DINAH TICKETS?
The Dinah order form is still up and active and taking orders.
CAN I TRANSFER MY TICKETS TO THE SEPTEMBER DATES?
Yes! Your receipt and confirmation with barcode will not change.
I hope you can join us for the 2021 dates. In the meantime please stay safe. follow all health precautions and we’ll get through this together.